Picturesque Texas-shaped pool at the Marriott Marquis



Our next meeting is Wednesday, October 27, 2021

MANAGING COMPLAINTS TO ACHIEVE BETTER RESULTS  

Presented by Stephanie Lyon, Esq., CRCM, NCCO, NCRM, NCBSO, CAMS

Vice President, Compliance and Regulatory Content Strategy, NContracts

Learn about complaint trends, the importance of managing consumer complaints,

and best practices to strengthen your complaint program.

11:30‐11:45 Networking      

11:45‐12:00 Business Meeting    

12:00‐1:00 Speaker

Where:  Buca di Beppo / 5192 Buffalo Speedway / Houston, Texas 77005

RSVP:    fwithouston@gmail.com


FWIT Houston Group Oct 2021 Invite


Hope to see you there!!


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In case you missed it:

We had a fun summer happy hour on June 30, 2021

We gathered at Hugh O'Connor's on Katy Freeway

(7620 Katy Freeway, Houston, TX 77024)

for networking, drinks, and light bites. 

Attendance was free and drinks were available from the bar.


April 2021

11:30-1:00 pm @ Lupe Tortilla / 1511 Shepherd Dr, Houston, TX 77007

The speaker was  Boyd Handley of the Handley Law Office, 

an attorney serving Harris, Fort Bend and surrounding counties.

The Handley Law Office provides services to families needing Guardianships,

Wills, Trusts, Probate matters and Estate Planning with a concentration on Special Needs Law.



We also had a great time at the

FWIT Houston Group Galentines’ Event on February 10, 2021, hosted by Lori Victory.

We had a fun Chocolate and Wine Tasting Networking Event and

gained a new member as a result!


Email FWITHouston@gmail.com for info about upcoming meetings.


Stay tuned for dates of other upcoming meetings!


The Houston Group was proud to host FWIT Conference 2021 – Crossing the Finish Line

which was held September 9 – 10, 2021 at the Marriott Marquis Houston. 


Over 35 of our Houston Group members were in attendance.

It took a whole Group to host a Conference and there were lots of opportunities to be a part of it all! 

 

Several of the Houston Group had a great time at the "trial run" during the 2020 MINI-CONFERENCE

which was held at the Marriott Marquis Houston on September 9-10, 2020.  This was just a preview of the fun in store for 2021!




We welcome guests to all our Houston Group local meetings ! 

You may email FWITHouston@gmail.com for specific meeting information. 


          

  Houston Group Board Members 


2021-2022


            President Carmen Bates, The MINT National Bank

Vice-President  - Lori Victory, Third Party Resources, Inc. (3PR)

Treasurer – Jessica Lovell, First National Bank of Texas

Secretary – Kendra Targac, BancorpSouth Bank

  

 

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